Description Of Work:Furnace cleaning and inspection.
Member Comments: Great. Mike arrived on time and was clean and thorough. We have a 21 year old furnace and while a new furnace was suggested, Mike never tried to hard sell me on a new unit on the spot. I was very pleased with his professionalism and will definitely ask him back to provide a quote on a new HVAC system for our home.
Graded Services:
Overall: A
Price: A
Quality: A
Responsiveness: A
Punctuality: A
Professionalism: A
Additional Questions Answered when completing this report:
How much did the final cost compare to the original estimate? Right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? Within a week
Have you used this company before? This is the first time I've used this company
Dutchman Heating:
Mike…What a great job! The cleanest part of my basement is where you put in a new HVAC system. I am so happy that we contracted for an entire system (Furnace, Air Conditioner, Humidifier and hot water system). I literally have no worries about my systems for the first time since we purchased this house.
Besides a clean job, it was a quick and very competent installation. We were never once bothered or inconvenienced by your working during the installation.
Your entire process from the bid through the explanation of the new system was thorough and understandable. In two days you made our house a much more comfortable place to live.
Thanks again for a great job! Hope you have great success in your business. You deserve it and the community will be better for having you do business here.
Dick Thorn
Dear Dutchman Heating:
We just wanted to let you know how much we are enjoying our new heating and cooling system you recently installed. Everything you told us about the Trane equipment is true. Our home has never been so comfortable and all our concerns were met by you and your company. It really does pay to go with the “best”.
Your low key and honest sales approach was refreshing compared to some of your competitors. The concerns for the cleanliness of our home during and after the installation was greatly appreciated.
Once again thanks for a through and complete professional job from start to finish. We will surely tell others.
Thank you,
Charlie and Lori Brumfield
Dear Dutchman Heating:
We would highly recommend Mike and Dutchman Heating based on our experience. We needed an entire new HVAC system--new furnace, A/C, humidifier, filter, and water heater. Mike did a great job explaining our options and his recommendations. The installation went very smoothly and took only two days. Mike did everything possible to minimize the disruption to us during the installation and we were not inconvenienced at all. We were very pleased with his attention to detail and customer service throughout our project.
Steve and Katherine Schnack
Dear Dutchman Heating:
“I am writing to you to express our appreciation for our Trane air purifier that was recently installed in our house. My husband suffers from severe asthma and other respiratory ailments, and recently his symptoms have worsened. Normally he would sit outside to try to breathe a bit easier, but that only works until the spring hay fever season is upon us. Normal air conditioning did help some, but now with the addition of your air purifier, our house has become a refuge and haven for him. He is able to breathe much easier and it has clearly improved his lifestyle at this point in life. I additionally appreciate not having to dust as often! We are very grateful for the improved air quality we are able to enjoy with your air purifier. Thank you very much!
Dear Dutchman Heating:
“When my carbon monoxide detector signaled, little did I know at the moment, it was gong to be a blessing in disguise to work with you and your staff. I can’t begin to thank you or compliment you enough for the many positive benefits I enjoy in my total home environment….. Your attentive listening skills along with your work experience and engineering background has provided me with a truly quieter, cleaner and energy saving furnace……I sleep more peacefully, there’s no “black dust” on my cleaning cloth anymore, the “variable fan” gently moves the air comfortably throughout each room maximizing the warmth of the sunshine in spring and reduces cold spots in the winter, and the thermostat calls for “heat” much less often now. Your honesty and quality workmanship are commendable and I have highly recommended your service and products to my family, neighbors and friends!”
