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What does American Standard "Customer Care" Mean?

Just look for the American Standard "Customer Care" badge. It indicates an independent American Standard dealer of the highest standing—a dealer who is committed to excellence in every aspect of his business, from installation and service, to customer satisfaction and employee training.

Not just every dealer qualifies as a American Standard "Customer Care" dealer. These independent dealers qualify for this status on a yearly basis by meeting American Standard mechanical standards for customer satisfaction and continuing education. When it’s time to purchase a heating and air conditioning system for your home, look for the mark of a American Standard "Customer Care" dealer.

What does it mean to be NATE certified?

North American Technician Excellence, Inc. (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration (HVAC/R) industry and is the only test supported by the entire industry.